In this interview, I speak with Rémon ter Haar – Software Architect at Motion10. Remon is a Microsoft integration expert and BizTalk consultant, with specialties including .NET, BizTalk and SQL Server. He blogs regularly (with me!) at www.nomereva.com.
What is your function and in what manner are you confronted with monitoring issues?
I’m a software architect and mainly concerned with architecting and developing integration solutions. On a daily basis I perform maintenance tasks to keep our environment healthy.
At what point did you decide to start looking at monitoring software?
The client I am currently working for was already using monitoring software.
In what ways are you using your monitoring solution at this point?
- Monitoring overall BizTalk Health
- Automated corrective actions (auto resume)
- Building queries for 1st line support
What would you like to be added to a monitoring solution?
Mobile app support would be a great add-on.
What would you say is the key value of having a monitoring solution within your organization?
The functional maintenance team can answer a lot of questions they otherwise would have come to us for.
Can you share an example(s) of a downtime incident that caused problems?
A while back we had performance issues on our ERP system causing very high latency, which caused BizTalk throttling. The estimated damage was at about 100 manhours. Since the cause lay outside our integration platform it is not clear to me whether our current monitoring solution could have prevented it.
In what scenario is monitoring most often used, first-line monitoring (functional) vs. second-line monitoring (technical)?
In our case it’s used in both 1st and 2nd line. However, first line support still needs to be instructed and educated on how to use our tool in the best way possible.
How do you see Azure and the current development towards the cloud? Is your company going to use these new technologies?
We are currently transitioning toward the cloud. There is an ‘cloud-first’ strategy in place. Currently our integration platform is also under investigation for a cloud transition. The first steps have been taken.
How do you see the future of integration and how should monitoring solutions adapt to this?
For me, the most important thing is that monitoring software is especially useful on modern technologies that might not be as robust and stable as legacy tooling. However, currently monitoring tools are quite a bit behind on the new cloud technologies emerging.
Download the community survey now
Want to hear what Rémon and 15 other Microsoft integration pros have to say about the future of integrations, key challenges and the critical role of monitoring in what's coming next? Download the free report – Monitoring the Future of Microsoft Integrations: A Community Survey today.
Topics from this blog: Blog